Terms and Conditions

Effective Date: January 16, 2026

Welcome to Moe’s Place (“we,” “our,” or “us”). These Terms and Conditions govern your use of our services, including purchases made in-store, online, or through any related platforms. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. Eligibility

By using our services, you confirm that you are at least the age of majority in your province or territory of residence and are legally capable of entering into a binding agreement.

2. Accounts and Registration

To access certain services, you may be required to create an account. You agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Orders and Purchases

All orders are subject to product availability and acceptance by us. We reserve the right to refuse or cancel any order, including due to pricing errors, stock limitations, or suspected fraud.

Once an order has been confirmed and processed, it may not be eligible for cancellation.

4. Pricing and Payment

All prices are listed in Canadian dollars unless otherwise stated and are subject to change without notice. Applicable taxes and fees will be added at checkout.

Payments must be made using approved payment methods. Payment processing is handled by secure third-party providers, and we do not store full payment card details.

5. Delivery and Pickup

Delivery and pickup times are estimates only and may vary due to factors beyond our control. We are not responsible for delays caused by weather, traffic, or third-party delivery services.

Customers are responsible for ensuring delivery information is accurate.

6. Returns and Refunds

Refunds or replacements may be issued at our discretion for eligible items, including cases of damaged, missing, or incorrect products. Perishable items may not be eligible for return unless there is a quality issue.

Refunds, when approved, will be processed to the original payment method within a reasonable timeframe.

7. Product Information

We make reasonable efforts to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free. Product packaging and ingredients may change; customers are responsible for reviewing labels for dietary or allergy concerns.

8. Acceptable Use

You agree not to:

  • Use our services for unlawful purposes

  • Interfere with the operation or security of our systems

  • Attempt to gain unauthorized access to our services or data

We reserve the right to restrict access for violations of acceptable use.

9. Intellectual Property

All content, including text, logos, images, and trademarks, is the property of Moe’s Place or its licensors and may not be used, reproduced, or distributed without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Moe’s Place shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

Our total liability shall not exceed the amount paid for the applicable order.

11. Indemnification

You agree to indemnify and hold harmless Moe’s Place from any claims, damages, losses, or expenses arising out of your use of our services or violation of these Terms.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Governing Law

These Terms and Conditions are governed by the laws of the Province of Alberta and the applicable laws of Canada. Any disputes shall be resolved in the courts of Alberta.

14. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be effective upon posting with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Moe’s Place
Email: info@moesplace.ca
Phone: +1 (438) 220-9686
Calgary, Alberta, Canada