Privacy Policy

Effective Date: 16 January, 2026

Moes Place (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing or delivery address

  • Account Information: Username, password, and account preferences

  • Order & Transaction Information: Products purchased, order history, payment details (processed securely by third-party payment providers)

  • Communication Information: Inquiries, feedback, or customer support communications

  • Technical Information: IP address, browser type, device information, and website usage data (if applicable)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Create and manage customer accounts

  • Communicate with you regarding orders, services, or inquiries

  • Provide customer support

  • Improve our products, services, and customer experience

  • Comply with legal and regulatory requirements

We only collect and use personal information for purposes that a reasonable person would consider appropriate under the circumstances.

3. Consent

By providing your personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

4. Disclosure of Information

We do not sell or rent your personal information. We may disclose your information only in the following circumstances:

  • To service providers who assist us with payment processing, delivery, or IT services

  • When required by law, regulation, or legal process

  • To protect our rights, property, or safety, or that of our customers

All third-party service providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use commercially acceptable safeguards.

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When information is no longer required, it is securely destroyed or anonymized.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Requests can be made by contacting us using the details below.

8. Cookies and Website Technologies (If Applicable)

If we operate a website, we may use cookies or similar technologies to improve site functionality and user experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Moes Place
📧 Email: info@moesplace.ca
📞 Phone: +1 (438) 220-9686
📍 Calgary, Alberta, Canada